Report an Incorrect Items

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Report an Incorrect Item

We're sorry to hear you have an incorrect item.

We have processes and procedures in place to minimise any such errors however items may be incorrectly labelled from the Manufacturer of picked incorrectly.

To enable us to ensure we know about and can resolve any incorrect items as quickly as possible and get the correct items to you please complete the Report an Incorrect Item Form below.

What happens next

Once you have reported the incorrect items using the form below our Support Team will investigate the incorrect items and contact you by the end of the following working day to give you an update.

 

Report incorrect Items Form

Please enter all the information requested below. (Incomplete forms may not be processed)

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Galco Harrington Heated Towel Rail
£377.32
£229.00
Aqualux Aquarius 4 Fold Bath Screen
£316.39
£99.04
Aqualux Crysta Round Steam Cabin
£4,341.17
£3,255.88
Freestanding Slipper Bath
£970.21
£599.00
Grohe Euphoria Shower System
£700.00
£349.30
Harrington Buckingham Bathroom Suite
£692.00
£276.80
Galco Mini Harrington Heated Towel Rail
£359.30
£199.00
Grohe 3 In 1 Rapid SL Cosmo Fresh Concealed Cistern Pack - Set 2 - 1.0m
£387.72
£271.40
Slot & Lock Quadrant Shower Enclosure
£1,499.00
£813.74
New Quadrant from Aqualux
£406.88
£162.76
Service was fantastic.
Mrs J Worthington Nr Heathfield
Very satisfied with the order procedure - quick and easy to follow. Excellent.
Miss j Heath Stoke on Trent

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